Upon receipt of the car, there was only a contract to sign, but it did not take much time

It was fully possible to evaluate the advantages of the service only in this one (this is my 4th reservation). And all because they drove into the car in the parking lot, I was not guilty, the video cameras naturally recorded everything. I contacted the rental company, they told me what to do. As a result, about an hour passed, their representative arrived, issued some documents, and some time later I was given another car. The situation was very stressful, but it was good that everything was well resolved. Insurance all covered